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Tech Support

Please call our experienced technicians with any questions or concerns relating to your internet connection. Or look below for answers to commonly asked questions.

Email:

Question: How do I log into my email from another location?

Answer: Please click on the tab check mail and enter the first part of your email address and password.

 

Question: How do I setup outlook express?

Answer: Open outlook express and click on tools, then accounts, then click on add. Go through the questions, when asked about incoming/outgoing mail server type mail.empowering.com then click finish at end.

Internet:

Question: My internet is not working what should I try first?

Answer: If your internet stops responding try unplugging the equipment, wait 30 seconds then plug the equipment back in. This usually will work and help get you online faster. If it still doesn’t work please give me a call and I will diagnose the problem.

Empowering Recommended programs:

Antivirus/Spyware                    Network Programs

Spyware Doctor With Antivirus         Network Magic

 

 

Remote help                               Spam Protection

Teamviewer                                               Cloudmark Desktop

 

 

 

Trend Micro!